This trip report/review is part of a series. Fortunately, this did not happen to me and I flew in a cabin with a few empty seats. United was much more helpful in this regard-probably more helpful than I have ever experienced with them-and they reached out to Air China management for me to get this fixed.Ī few weeks before my departure, Flyertalk had a swarm of posts about Air China award tickets being mysteriously cancelled. I knew this was a problem, and resolved the problem after four very lengthy phone calls to both airlines. I booked this flight using United miles and while United’s system showed that I was confirmed on the flight, when I called Air China to reserve my seat, they claimed that they could not see my reservation.
Air China is operating the 777-300ER on this flight which features their latest hard products in all three classes: Forbidden Pavilion (First Class), Capital Pavilion (Business Class), and Economy. Flying into a Star Alliance hub, passengers can easily connect to tons of domestic destinations via United. It was only a bit over a year ago when Air China first launched the Beijing to Houston service and I must say it makes sense for them.